Terms of service

Last updated: November 12, 2026

These Terms of Service ("Terms") govern your use of the Nestwarm website and your purchases from Nestwarm ("we," "us," or "our"), a shop based in Mission, Texas. By visiting our site or placing an order, you agree to these Terms.

The shop

Nestwarm sells everyday comfort products such as heated throws, hand warmers, humidifiers, and similar items. Our products are comfort items, not medical devices, and are not intended to diagnose, treat, or cure any condition.

Accounts and site use

You may browse and order as a guest or with an account. You are responsible for the information you provide and for keeping any account details secure. You agree not to misuse the site, attempt unauthorized access, or use it for any unlawful purpose.

Orders and payment

When you place an order, you offer to buy the items in your cart at the prices shown, plus any applicable shipping and taxes. We may decline or cancel an order if an item is unavailable, if we notice an error in pricing or description, or if we suspect fraud. If we cancel a paid order, we will refund you. Prices are in US dollars and may change at any time, but changes will not affect orders we have already accepted. Payment is collected at checkout through Shopify's payment providers.

Shipping

Shipping is available to addresses in the United States, as described in our Shipping policy. Delivery estimates are not guarantees. Title and risk of loss pass to you when the carrier delivers the package to the address you provided.

Returns and refunds

Returns and refunds are handled according to our Refund policy. In short, most unused items can be returned within 30 days of delivery, and damaged, defective, or incorrect items will be replaced or refunded as described in that policy.

Product information

We do our best to describe products accurately, including photos, sizes, and features. Small differences can occur, and some items (such as the MistNest humidifier) may vary in color. If an item arrives materially different from what was described, contact us and we will make it right under our Refund policy.

Intellectual property

The Nestwarm name, logo, product names, photos, and site content belong to us or our licensors. You may not copy or use them for commercial purposes without our permission.

Limitation of liability

To the fullest extent permitted by law, Nestwarm is not liable for indirect, incidental, or consequential damages arising from your use of the site or your purchase of products. Our total liability for any claim related to an order is limited to the amount you paid for that order. Some states do not allow certain limitations, so some of these limits may not apply to you.

Governing law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. If a dispute cannot be resolved by contacting us, the state or federal courts located in Texas will have jurisdiction, except where applicable law requires otherwise.

Changes

We may update these Terms from time to time. The "Last updated" date at the top will change when we do. Continued use of the site after an update means you accept the revised Terms.

Contact

Questions about these Terms can be sent to nestwarm.shop@gmail.com.